Effective Date: March 4, 2025 

1. Introduction
   Welcome to Seva Practice Management Solutions, (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
   
   
2. Information We Collect
   We may collect personal and non-personal information, including but not limited to:

• Personal identifiers (e.g., name, email, phone number) 

• Technical data (e.g., IP address, browser type, device information) 

• Cookies and tracking technologies 
  
  

3. How We Use Your Information
   We use the collected information for:

• Providing billing related information 

• Sending appointment reminders and health notifications 

• Improving website functionality and user experience 
  
  

4. Data Sharing and Disclosure
   We do not sell your personal information. However, we may share it with:

• Healthcare providers and affiliates for treatment purposes 

• Payment processors for billing transactions 

• Regulatory bodies to comply with legal obligations 
  
  

5. Transparency, Consent, and Reporting (TCR) Compliance for SMS
   We adhere to TCR requirements concerning SMS communications by:

• Clearly informing users that their phone numbers may be used for healthcare-related SMS notifications 

• Obtaining explicit opt-in consent before sending SMS messages 

• The SMS opt-in or phone numbers for the purpose of SMS are not being shared with anyone outside of Seva Practice. 

• Providing an easy mechanism to opt-out of SMS communications at any time 

• Ensuring that SMS messages contain clear sender identification and purpose 

• Maintaining records of user consent and opt-out requests for compliance monitoring 

• Reporting and addressing any misuse or breaches in accordance with regulatory requirements 
  
  

6. Data Security
   We implement industry-standard security measures, including encryption, access controls, and secure storage, to protect your information from unauthorized access, alteration, or disclosure.
   
   
7. Your Rights
   You have the right to:

• Access and request copies of your personal data 

• Correct inaccurate or incomplete information 

• Withdraw consent for data processing 

• Request deletion of personal information, subject to legal and regulatory obligations 
  
  

8. Cookies and Tracking Technologies
   We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
   
   
9. Business Transactions

         If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy. 

10. Law enforcement

         Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). 

11. Security of Your Personal Data

         The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. 

12. Links to Other Websites

         Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. 

         We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. 

13.  Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.